Warranty & Info
Guaranteed Price Match
At ITNHUB, we are dedicated to providing our valued customers with the most competitive pricing, ensuring that our rates remain at or below those of our competitors.
Assured Quality
Quality is our top priority. Every product undergoes comprehensive inspection before dispatch, guaranteeing that each item is 100% authentic. Products are either "New Sealed" or "Used/Refurbished" and meet our rigorous quality standards.
Full Money-Back Guarantee
Please refer to our Return Policy to learn about our exchange and return options, ensuring customer satisfaction with every purchase from itnhub.com.
Expert CCIE Technical Support at No Charge
We offer free Cisco Expert Consultancy Services, available to assist our clients with learning needs or technical support via phone, email, or live chat.
Secure Payments and Shipping
Customer trust is our priority. We ensure secure payment processing and reliable shipping through trusted methods, backed by McAfee Security and VeriSign Secured certifications.
Return Authorization Process (RMA)
To process a return, please submit an RMA request and agree to the following conditions:
- Required Return Conditions: Items must be returned in original packaging, with all accessories, manuals, software, and warranty documentation included.
- Packaging Standards: A 50% restocking fee applies if the original packaging is marked or damaged. Avoid marking the packaging directly.
- Displaying the RMA Number: Clearly place the RMA number on the outside of the package, as only items with verified RMA numbers will be accepted.
- Shipping Label: Affix a label with our complete return address on the package.
- Processing & Replacement: Our supply chain team will inspect returned items, and replacements will be sent within 10 days of receipt.